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In short
We ask for your email to know it's you, link your licenses to you and help you reset or move your license. Passwords are stored only as a scrambled hash.
To check your license, the app sends your username, password, license key, a device ID and your IP address. It doesn't track what you do on your PC, and we don't sell your information.
01Who we are
OPTANE is a Windows app sold and run by the OPTANE team, a small team based in Nigeria, South Africa and India. OPTANE is for anyone, anywhere in the world. This policy covers the OPTANE app and this website (useoptane.com).
If you have a question about your data, contact us on our Discord.
02Your account on this website
You need an account on this website to buy OPTANE. You can create it with your email and a password, or with Google or Discord.
- With email and password, we store your email and a scrambled version of your password (a scrypt hash). We never store or see the password itself.
- With Google or Discord, they share your verified email, your name and profile picture, and your account ID with them. We never see your Google or Discord password.
Why we ask for your email: to know it's you, to link the licenses you buy to you, to send you account emails (confirming your address, resetting your password, your purchase), and to help you reset or move your license, for example to a new PC.
If you use the same email for more than one way of signing in, they lead to the same account.
03What the app sends to check your license
The OPTANE app has its own sign-in. To check your license, it sends some details to our licensing service, AuthlyX (authly.cc), which stores your app account for us.
When you create an app account
- Your username and password
- Your license key
- A device ID (see below)
When you sign in to the app
- Your username and password
- The same device ID
- Your public IP address
The device ID
This is your Windows account's security identifier (SID), an ID Windows gives every user account. If it can't be read, OPTANE uses a one-way code made from your computer name, Windows user name, Windows version and number of processor cores instead. We use it to keep each license on one PC.
Your IP address
To find your public IP address, the app asks ipify (api.ipify.org), a free third-party service. ipify sees your IP address when it answers. The app then sends it with your sign-in. We use it to spot license sharing and abuse.
When the app starts
OPTANE sends its own name, version and a fingerprint of the app file, so we can tell a genuine copy from a modified one. While you're signed in, it also checks now and then that your session is still valid.
OPTANE doesn't send us your files, your browsing or a list of the apps on your PC.
04What stays on your PC
If you tick Remember me on this PC in the app, OPTANE saves your sign-in details on your PC, encrypted by Windows so only your Windows account on that PC can read them. Leave it unticked if you don't want this.
The Activity log, your settings and your restore points stay on your PC. They aren't sent to us.
05Features that contact other services
Some tools need the internet. They only connect when you use them or when the app you connect to is running:
- Discord status. If the Discord app is running, OPTANE shows on your Discord profile that you're using OPTANE and which page you're on. This goes through the Discord app on your PC. You can hide it in Discord under Settings › Activity Privacy.
- Network test. Measures your connection by downloading test data from Cloudflare (speed.cloudflare.com) and pinging 1.1.1.1.
- DNS provider. If you pick Cloudflare, Google or Quad9 as your DNS provider, your PC sends its website lookups to that company instead of your internet provider.
- Driver search. Looks up your devices' hardware IDs on the Microsoft Update Catalog and downloads drivers from Microsoft.
- Links. Some buttons open websites (driver makers, Discord, this website) in your browser.
Each of these services has its own privacy policy.
06This website and cookies
This website doesn't use analytics or ad trackers, and it doesn't load fonts or scripts from other companies.
It only uses cookies that are needed to sign you in: one that keeps you signed in for up to 30 days, and short-lived ones (10 minutes) that protect the Google and Discord sign-in step. If you never sign in, no cookies are set.
Like any website, our hosting provider may keep standard server logs, such as IP addresses and browser types, to keep the site running and secure.
07Payments
When licenses go on sale, payments will be handled by a payment provider, named here. We won't see or store your full card number.
08How we use your information
We use the information above only to:
- create your accounts and check your license,
- link your purchases and licenses to you,
- keep each license on one PC and stop sharing and abuse,
- help you when you contact us, including resetting or moving a license.
We don't sell your information, and we don't use it for advertising.
09How long we keep it
We keep your account details while you have a license, and for a reasonable time after it ends in case you renew. Ask us and we'll delete them, unless we must keep something by law (for example, payment records).
10Your choices and rights
You can ask us to show you, correct or delete the information we hold about you. Contact us on our Discord and we'll reply as soon as we can.
Depending on where you live, you may have more rights under local law (for example Nigeria's Data Protection Act, South Africa's POPIA, India's DPDP Act or the EU's GDPR), and you can complain to your data protection authority.
11Children
OPTANE isn't meant for children under 13, and we don't knowingly collect their information.
12Changes to this policy
If we change this policy, we'll update it here and change the date at the top. If the change is big, we'll also say so on our Discord.